UL contracts
At this site, you'll find many of the terms and conditions covering UL's delivery of compliance services. The contracts covering UL's services consist of three elements:
- Global Services Agreement containing only legal terms and conditions
- Program terms and conditions for specific services
- Quotation provided to customers to estimate cost of service
Both the Global Services Agreement and program terms and conditions are incorporated in the quotation provided to customers. The Global Services Agreement, program terms and conditions, and the quotation together constitute the entire agreement governing the delivery of requested services by Underwriters Laboratories Inc., and its subsidiaries and affiliates (UL).
How to use this site
Before you begin your next project, UL encourages you to review the program terms and conditions covering the service you've requested. Please print a copy of the program terms and conditions for your project records.
Go to the program specific terms.
Contact us
Please direct any questions regarding UL's agreements to our Customer Service team.


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