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UL Solutions Interoperability Testing and Works with Alexa

The UL Solutions interoperability teams have supported Amazon as a certified 3rd party lab working with Amazon since the inception of the Works with Alexa (WWA) badge.

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The UL Solutions interoperability teams have supported Amazon as a certified 3rd party lab working with Amazon since the inception of the Works with Alexa (WWA) badge.

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UL Solutions interoperability test and program management teams have globally supported Amazon as a certified 3rd party lab since Amazon started requiring partners to complete testing to be granted the Works with Alexa (WWA) badge January 2016.

Over the past eight years as a certified lab for Amazon, UL Solutions has processed over 3,000 certification tests with results submitted directly to Amazon for review and consideration for certification approval.

Over the years UL Solutions has adapted to support the certification programs as technology and device type submitted for testing has changed.

UL Solutions has experience evaluating smart home products beyond Amazon Alexa. UL Solutions is also a certified lab for Samsung Works with SmartThings (WWST), Apple HomeKit and Made for iPhone.

Experienced UL Solutions project managers support Amazon partners throughout the process. This helps streamline the product certification from submittal in the developer’s portal to test and results delivery to Amazon required to complete the certification.

Program management and lab staff are always available to discuss results and answer questions that maybe standing in the way of receiving final approval.

Global presence

UL Solutions currently operates three global labs that support WWA certification testing in addition to other services for smart home products coming into the market.

  • UL Verification Services (Guangzhou) Co., Ltd. Song Shan Lake Branch
    Room 101, Building 2, No. 4 Information Road, Song Shan Lake, Dongguan, Guangdong 523808 China
    Attention: Sharon Zhang
    T: 0769-33817101
  • UL Solutions - Interoperability Lab RTP
    12 Laboratory Drive, Durham North Carolina, 27709-3995, USA
    Attention: Christian Fallon / Bret Oakley
    T: +1.919.549.1400
  • UL VS LTD – UK
    Unit 1-3 Horizon, Wade Road, Kingsland Business Park, Basingstoke, Hampshire RG24 8AH, England, United Kingdom
    Attention: Shweta Hullatti
    T: +44.125.631.2180

Our WWA services

  • Standard turnaround time ten business days
  • Rush service available on request
  • Upfront pricing for services
  • Test location discounts
  • Volume discount
  • Price matching (available for some lab locations)
  • Discounted retesting costs
  • Bundled pricing for multiple UL Solutions services

Pricing

The costs associated with WWA certification testing varies based on scope assigned by Amazon, determined by the device under test capabilities.

Cost ranges by device type are estimations only and final cost cannot be confirmed until test scope is assigned by Amazon. Upon submittal to UL Solutions, partners will be issued a pre-quote that details test scope, lab location and cost.

Certification price range estimation chart

Device type Range (USD)
Camera $1500 - $3000
Lighting $1500 - $4000
Plugs / Outlets / Switch $1200 - $4000
Video Door Bell $1500 - $3000
Door Lock $2000 - $2700
Vacuum $1100 - $2000
Thermostat $1800 - $3200
AC / Air Purifier / Fan $2000 - $3500
Security Panel $1500 - $2300

 

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