June 30, 2022
UL Solutions has issued the first Artificial Intelligence Verification Mark to LG. The certificate award ceremony was held in the presence of Todd Denison, SVP, global regions at UL Solutions, and Baek Seung-tae, executive vice president of the Living Appliance Business Division at LG Electronics on May 11, 2022.
Appliances enhanced by artificial intelligence (AI) offer significant sustainability, safety and ease-of-use benefits to consumers. Consequently, digitization is a growing focus in the appliances industry; Statista’s Smart Home Report 2021 predicts revenue to increase from $29.1 billion (USD) in 2020 to $71.1 billion (USD) by 2025.
Establishing the trustworthiness of AI-enhanced products is a very active area of research. While some standards have been developed and will continue to be developed to help guide the commercialization of AI-enhanced products, there remains a significant gap in the availability of practical solutions to help differentiate the many claims regarding AI in the marketplace.
Reproducibility is essential for determining the dependability of an algorithm used in appliances where that algorithm either provides critical functionality or is central to a marketing claim. The UL Marketing Claim Verification Program for Artificial Intelligence Algorithm Reproducibility involves an in-depth review of the algorithm building and deployment processes grounded in predictive modeling best practices. UL Solutions’ specific learnings strengthen confidence in the trustworthiness of a manufacturer’s AI reproducibility claims. This process is unique, as UL Solutions is given a view into the customer’s proprietary AI algorithm, allowing us to independently verify the reproducibility of its performance and marketing claims.
UL Solutions, an independent expert in science-backed product testing, assessed LG’s laundry products (FX23****, RD20**** and other 7 models), and was able to verify the reproducibility of the washing machine and clothes dryer’s AI algorithm performance and LG’s AI technology capability claim.
“LG’s commitment to product performance runs deep. That’s why we worked with UL to obtain objective and independent verification from a third-party for AI technology in our laundry products. We are proud that LG Electronics is the first in the home appliance industry to receive the Marketing Claim Verification for Artificial Intelligence (AI) Algorithm Reproducibility. You can trust the reproducibility of the AI algorithm of the LG laundry products because we have had this algorithm third-party verified, by UL.”
“When appliances rely on algorithms for special features to differentiate a product in a market, those algorithms must be able to reliably produce, each time, a predictable outcome when used as expected,” said Todd Denison, senior vice president, Global Regions at UL Solutions. “AI-enabled appliances will only reach their true potential when consumers have confidence that these devices reliably perform as promised. The UL Marketing Claim Verification Program for Artificial Intelligence Algorithm Reproducibility is a first-of-its-kind offering that helps establish the accuracy of claims about an algorithm’s performance in a product enabled by AI technologies.”
LG’s UL Verified washing machine and clothes dryer can be found on verify.ul.com
Washing machine: 
Clothes dryer: 
For more information, visit UL.com or our AI Algorithm Reproducibility Process Claim Verification service page.
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