As your production needs grow or change, you may need to add or change where your products are manufactured.
When you have identified a new manufacturer, you must notify UL Solutions that you are making this update to ensure that our records are updated and the proper steps are followed.
In some cases, we may need to perform an engineering review and your new manufacturer will need to have an Initial Production Inspection (IPI) performed.
Engineering review – This may be necessary based on the type of product you have and the certification that is required. Your local project team will review your file, the new manufacturer and your product and work with you to set up the required projects.
Initial Production Inspection – This is a required step for your product being manufactured at the new facility. Your local field engineering resource will contact you to discuss this further.
It is important to understand that this change in your process needs to be reviewed by us before your new manufacturer can be authorized to apply the UL Mark to your product. Please ensure you contact us early in the process so you do not experience any delays.
To begin the review process, you can contact us in one of the following ways:
- Log into the myUL® Client Portal. Using the “Need Help” button, please submit a ticket, or you can start a live chat with one of our customer service agents.
- Visit www.UL.com, and use the Live Chatbot to speak to a customer service agent.
- Visit www.UL.com/contact-us, and choose “Changes to existing UL file” as the Inquiry Type and fill in the required details.
