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  • Case Study

Training Concept and Implementation for a New ALM Toolchain

Learn how we helped an automotive supplier train more than 1,000 systems users to use a new application lifecycle management toolchain.

The challenge

A leading automotive supplier decided to replace its existing heterogeneously structured application lifecycle management (ALM) tool landscape with a new, unified ALM toolchain to better support Automotive SPICE®-compliant processes and reduce license and operating costs.

Due to the dependency between projects, this switch to a new ALM toolchain had to be implemented in a single migration. Consequently, more than 1,000 systems users had to be trained in a short time.

Project duration

About 6 months

Our approach

UL Solutions Software Intensive Systems (SIS) developed a training concept with role-specific courses to train the end users. The training was based on the defined development process: participants were trained within an example development project and gained experience applying the new ALM toolchain to projects. Structured training projects enabled efficient implementation of practical exercises. In a half-day basic training, SIS trainers communicated basic concepts of the new ALM toolchain to users. SIS also offered specialized one-day trainings for specific roles (requirements manager, test manager, etc.).

Highlights of our approach

  • Development of training concepts
  • Delivery of basic training on functionality of ALM toolchains
  • Delivery of role-specific training

Customer benefits

The tailored, role-based training concept enabled efficient training delivery. Training participants were able to apply the transferred knowledge in their projects, due to the high practical relevance of the training. Defined processes and methods built the basis for the process-compliant work in projects.

  • Key benefits to our customers included:
  • Efficient training delivery.
  • Fast implementation of knowledge in practice.
  • Process-compliant work.
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Within UL Solutions we provide a broad portfolio of offerings to many industries. This includes certification, testing, inspection, assessment, verification and consulting services. In order to protect and prevent any conflict of interest, perception of conflict of interest and protection of both our brand and our customers brands, UL Solutions has processes in place to identify and manage any potential conflicts of interest and maintain the impartiality of our conformity assessment services.