Prerequisites
Participants must have two years of relevant full-time professional experience in either IT service management or in R&D projects for software-based automotive electronics systems or in quality assurance processes in this area.
Gain a comprehensive understanding of SPICE for IT Services and prepare participants to assess and optimize digital service management processes.
Connected vehicles are gradually transforming into high−performance computers on the move — data centers with sensors and actuators on wheels. The vast amount of data they produce every day enables the industry to continuously offer customers attractive digital services.
Professional IT service management helps digital services run correctly, smoothly and with the required performance — essential to customer satisfaction.
This five-day intacs®-certified SPICE for IT Services Provisional Assessor training (with an optional exam on the fifth day) provides participants with detailed insights into the structure and subject matter of the SPICE for IT Services model and assessments. We will cover how to assess processes and conduct comprehensive evaluations of processes.
This training is intended for IT service management professionals interested in understanding and improving the digital service management processes used at their companies according to SPICE for IT Services.
Participants must have two years of relevant full-time professional experience in either IT service management or in R&D projects for software-based automotive electronics systems or in quality assurance processes in this area.
This training leads to the intacs®-certified SPICE for IT Services Provisional Assessor exam. The exam is performed by the European Certification and Qualification Association (ECQA); we charge an exam fee on behalf of ECQA.
To achieve certification as an intacs®-certified Provisional Assessor (SPICE for IT Services), participants must:
For online trainings, all materials are offered digitally. For in-person trainings, all materials are offered digitally.
Dates | Location | Time | Language | Status | Price | |
---|---|---|---|---|---|---|
2024/11/11 — 2024/11/15 |
Virtual | 09:00 AM - 05:00 PM CET | English | €3060.00 | REGISTER |
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Contact SalesContractual cancellation right
The registration can be cancelled free of charge 30 days before the training date, after which the following rules apply:
The relevant cut-off date for the calculation of the cancellation period is the first training day of a bindingly booked training.
The cancellation must be declared in writing and sent by email to the training provider.
Naming substitutes
The participant may, after receiving the registration confirmation, name a substitute in writing prior to the beginning of the seminar.
This change of reservation is free of charge; seminars spanning several days may be transferred only in their entirety, i.e. attended by one substitute.
Date cancellations and date changes
The training provider has the right to change the location of events and/or specify a different date as a substitute. The training provider also reserves the right to cancel dates for organizational reasons (e.g. number of participants too low, illness of the speaker at short notice).
The training provider will notify the participant of the cancellation and of the reason with-out undue delay and will attempt to change the participant's reservation, provided that he agrees to a different date or event location. Otherwise, the full amount of any already paid attendance fee will be refunded in the case of a cancellation; no further claims exist, particularly no refund of travel and/or accommodation cost.
Within UL Solutions we provide a broad portfolio of offerings to many industries. This includes certification, testing, inspection, assessment, verification and consulting services. In order to protect and prevent any conflict of interest, perception of conflict of interest and protection of both our brand and our customers brands, UL Solutions has processes in place to identify and manage any potential conflicts of interest and maintain the impartiality of our conformity assessment services.